After creating your Binance account, the very first thing you need to do is complete KYC verification — that's identity verification. Without it, your deposit, withdrawal, and trading limits get severely restricted, making the account practically half-useless. Plenty of people get stuck at this step: ID photo uploads fail, facial recognition keeps not working, review never passes. Don't panic — today we'll walk through the entire KYC process and every common pitfall. Bookmark the Binance Official Website first — if the APP acts up during verification, you can switch to the web version. Download the Binance Official APP for a smoother mobile verification experience since you'll need the camera for photos and facial recognition. Apple users who haven't installed the APP yet should check the iOS Installation Guide.
What Exactly Is Binance KYC Verification
KYC stands for Know Your Customer. Every legitimate exchange requires identity verification — it's a global financial regulation requirement. Binance KYC has two tiers:
- Basic Verification: Submit ID documents + facial recognition. Unlocks daily withdrawal limits (typically tens of thousands of USDT equivalent per day)
- Advanced Verification: Requires additional materials like proof of address. Further increases withdrawal limits
Basic verification is enough for most regular users, unless your trading volume is exceptionally high.
Complete KYC Verification Process
Step 1: Access the Verification Page
- Open the Binance APP, tap "Profile" in the bottom right corner
- Find the "Identity Verification" or "KYC Verification" section
- Select your nationality (must match the ID document you'll submit)
- Tap "Start Verification"
Step 2: Enter Personal Information
- Enter your real name (must exactly match your ID document)
- Fill in your date of birth
- Enter your residential address
- Confirm everything is correct and submit
Here's a common mistake: your name must be exactly as it appears on your ID, including spacing and capitalization. If your ID uses traditional Chinese characters, enter traditional characters — don't convert them to simplified on your own.
Step 3: Upload ID Document Photos
Binance supports the following document types:
- National ID card (front and back)
- Passport (information page)
- Driver's license (front and back)
Choose one type and take photos as prompted.
Step 4: Facial Recognition
After uploading your documents, you'll need to complete facial recognition. The APP opens the front camera, and you follow on-screen prompts to perform specific actions (like blinking, turning your head, opening your mouth, etc.).
What to Do When Document Photo Uploads Keep Failing
This is the most problematic part of KYC verification. Upload failures usually have these causes:
Photo Quality Issues
- Blurry photos with unreadable text: Hold your hand steady, ensure adequate lighting
- Glare on photos: Avoid overhead light shining directly, find an evenly lit area
- Blocked document: Remove the document from any sleeve, nothing should cover any part of it
- Cropped edges: Make sure all four corners are visible in the frame with some margin
Background Issues
- Place your document on a solid dark-colored surface (like a dark desk)
- Avoid patterned tablecloths
- Don't hold the document in your hand (fingers may block information) — place it flat on a table
Format and Size Issues
- Photo format: JPG or PNG required
- File size: generally under 5MB
- Don't use screenshots, don't photograph scanned copies — take photos directly with your phone
What to Do When Facial Recognition Keeps Failing
Facial recognition failure is even more frustrating than document upload failure — it sometimes feels completely random. But most failures have specific causes:
Lighting Issues
This is the number one reason for facial recognition failure.
- Don't do facial recognition in a dark environment
- Don't have bright light behind you (backlighting makes your face too dark)
- Natural light works best — face a window
- Avoid overhead lighting that creates shadows on your face
Accessories Interference
- Remove hats and sunglasses
- Take off glasses if possible (especially reflective ones)
- Masks must be removed
- If bangs cover your eyebrows, push them up
Motion Issues
- Follow on-screen prompts — not too fast, not too slow
- Blink naturally, don't squeeze your eyes shut dramatically
- Head turns don't need to be extreme — slight turns work
- Keep your face within the screen frame
Device Issues
- Make sure the front camera is clean — wipe the lens
- Some phones' beauty mode interferes with facial recognition — disable it in camera settings
- If the APP keeps failing, try the web version with a computer webcam
After Multiple Failures
If you fail 3+ consecutive times, the system may temporarily lock the verification feature. In that case:
- Wait a few hours and try again
- Find a location with better lighting
- If using the APP, try switching to the web version
- If nothing works, submit a support ticket requesting manual review
Common Reasons for Verification Rejection
Submitted materials but got rejected — these are the usual causes:
Information Mismatch
- Name entered doesn't match the ID document
- Wrong nationality selected
- Date of birth entered incorrectly
Document Issues
- Document is expired (must be a valid, non-expired document)
- Document information was photoshopped (never edit photos)
- Unsupported document type used
Duplicate Verification
- One ID document can only verify one Binance account
- If you previously verified another account with the same document, the new account won't pass
- Contact customer support to resolve this
National ID Card vs. Passport — Which Is Better
If you have both, here's how to choose:
- Domestic users: National ID card first — Binance's recognition system handles these most reliably, with the highest pass rate
- International users: Passport first — it's the universal international identity document
- If ID card fails: Try a passport instead — sometimes just switching document type does the trick
Can You Change Information After KYC Verification
After basic verification is complete, your name and ID number cannot be modified. If you realize you entered something wrong:
- Submit a support ticket through Binance customer service
- Explain the situation and provide correct document photos
- Support will reset your verification so you can redo it
That's why it's critical to double-check everything the first time.
How Long Before You Can Resubmit After Rejection
Generally, you can resubmit immediately after rejection. But there are exceptions:
- Multiple consecutive failures may trigger a restriction — wait 24 hours
- Being flagged for unusual behavior (like frequently changing documents) may require a longer wait
- If your account is marked as high-risk, you may need to contact support to unlock verification
Tips for Passing KYC on the First Try
Avoid all the pitfalls mentioned above, plus these practical tips:
- The mobile APP provides a better verification experience than the web version
- Clean the surface of your document before taking photos
- Find a well-lit area with a clean background
- Check that the front camera is clean before facial recognition
- Compare your entries against the document character by character
- If unsure how to spell your name in English, use the romanization on your document
- Keep your network connection stable throughout — don't use sluggish WiFi
KYC verification can sometimes be a hassle, but with properly prepared materials and correct procedures, most people pass on the first try. If you really can't get through, don't bang your head against the wall — contacting Binance support to request manual review is the most reliable approach.